MAINTENANCE & SUPPORT
With over 35 years of experience, University Real Estate (URE) provides trusted maintenance and repair services for properties near the University of Tennessee. From preventive care to 24/7 emergency response, our goal is to keep every condo, apartment, and community safe, efficient, and well-maintained.
*If you have a Maintenance Agreement with URE, click here for Maintenance Requests.
Maintenance Program
Our No-Cost Maintenance Agreement gives property owners and tenants peace of mind knowing their property is cared for by professionals who know Knoxville’s housing inside and out.
What You’ll Get with a No-Cost Maintenance Agreement:
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Fast, reliable service — no need to search for a handyman or contractor; URE handles it all.
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No upfront costs — you’ll receive a monthly statement with a detailed breakdown of any work completed, billed at your guaranteed maintenance rate.
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24/7 tenant support — we communicate directly with tenants through our online portal, handling requests according to your guidelines — day or night.
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Preventive care programs — routine inspections and servicing for HVAC, plumbing, lighting, and appliances help keep your property efficient, compliant, and worry-free.
Maintenance Services Include:
Plumbing • HVAC Cleaning • Lighting • Appliance Installations • Inspections • Household Repairs • Garbage Disposals • Ice Makers • Ceiling Fans • Clog Removal
Emergency Repairs & Lockouts
If you experience a water leak, electrical issue, or safety hazard, please contact us immediately:
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During Office Hours: 865-673-6600
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After-Hours Emergency: 865-805-4592
Our maintenance team is available 24 hours a day, seven days a week to handle urgent repairs and ensure your property remains safe and secure.
*$100 service charge for after-hours lockouts, payable via cash or Venmo.
